System Status

Real-time status and performance metrics for all Enclose.AI services

All Systems Operational

Last updated: 9/18/2025, 10:29:56 PM

99.99%
30-day uptime
127ms
Avg Response Time
23 days ago
Last Incident
0
Active Incidents

Service Status

Payment Processing API

Core payment processing and transaction handling

99.99%
30-day uptime
89ms
Response time
Operational
Last updated: 2 minutes ago

Webhook Delivery System

Real-time event notifications and webhook delivery

99.98%
30-day uptime
156ms
Response time
Operational
Last updated: 5 minutes ago

Dashboard & Web Portal

Merchant dashboard and web interface

99.97%
30-day uptime
134ms
Response time
Operational
Last updated: 1 minute ago

Authentication Services

API authentication and authorization

99.99%
30-day uptime
67ms
Response time
Operational
Last updated: 3 minutes ago

Database Systems

Primary and backup database infrastructure

99.98%
30-day uptime
45ms
Response time
Operational
Last updated: 4 minutes ago

Mobile SDKs

iOS and Android SDK services

99.96%
30-day uptime
178ms
Response time
Operational
Last updated: 6 minutes ago

Performance Metrics

Uptime

100%

Total Requests

2.4M

Avg Response

127ms

Error Rate

0.01%

7-Day Uptime History

Mon
100%
Tue
99.8%
Wed
100%
Thu
100%
Fri
99.9%
Sat
100%
Sun
100%

Recent Incidents

Elevated API Response Times

2024-01-15 at 14:23 UTC

Resolved
Duration: 23 minutes

Some users experienced slightly elevated response times due to increased traffic. Issue was resolved by scaling additional server capacity.

Updates:

14:46 UTC:Issue fully resolved. All systems operating normally.
14:35 UTC:Additional capacity deployed. Response times improving.
14:23 UTC:Investigating elevated response times for payment API.

Webhook Delivery Delays

2024-01-08 at 09:15 UTC

Resolved
Duration: 1 hour 12 minutes

Webhook deliveries experienced delays due to a configuration issue in our message queue system.

Updates:

10:27 UTC:All delayed webhooks have been delivered. Service fully operational.
09:45 UTC:Fix deployed. Webhook delivery resuming normally.
09:15 UTC:Investigating webhook delivery delays.

Scheduled Maintenance

Database Maintenance Window

2024-01-25 • 02:00 - 04:00 UTC

Scheduled

Routine database optimization and security updates. Services will remain available with automatic failover.

Expected impact: No expected downtime

Network Infrastructure Upgrade

2024-02-01 • 01:00 - 03:00 UTC

Scheduled

Upgrading core network infrastructure to improve performance and reliability.

Expected impact: Brief intermittent connectivity

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Questions about our status?

Contact our support team for detailed information about any service issues